The rigorous production has helped Tallsen Hardware come up with quality products such as 22 inch undermount drawer slides. We carry out evaluation judgment on quality, production capability, and cost in each phase from planning to mass production. Quality, in particular, is evaluated and judged in each phase to prevent the occurrence of defects.
Tallsen branded products perform well in the current market. We promote these products with the most professional and sincere attitude, which is highly recognized by our customers, thus we enjoy a good reputation in the industry. Moreover, this reputation brings many new customers and a large number of repeated orders. It is proven that our products are very valuable to customers.
Since there is a direct correlation between the repurchasing rate of customers and the quality of customer service, we are trying our best to invest in great workers. We believe what matters most is the service quality the people provide. Hence, we required our customer service team to be a good listener, to spend more time on the problems that customers are really saying at TALLSEN.
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