We know that, as a furniture hardware brand with brand influence, a perfect service system is important to us. Based on the “customer-centric” approach, we have built two divisions, the Customer Service Management Division and Technical Support Division. These divisions are there to really deal with any issue with customer complaints, with product failures. And then in the future, of course also avoid any potential product failure. Our product engineers will answer you very quickly and take care of you, for every inquiry, we will all through a separate case and make sure that the problem is dealt with.